Take the first step towards an exciting career!
In today’s competitive workplace, you need your skills and experience to stand out from the rest. At GeSS Education your course will cover key skills that can be used across a broad range of industries and sectors. You’ll be mentored by some of the Education Industry’s best.

Not only will you have the opportunity to gain credit into further studies with leading universities, but also give your future job prospects a competitive edge!

So, take the first exciting step. You have our full support to help you achieve your career goals!
We look forward to supporting you throughout this wonderful journey.

Best wishes,
Cristine Russell

Browse courses by study area

SIT20322 Certificate II in Hospitality

Kickstart your career with this entry-level qualification giving you the basic skills and knowledge required to begin your journey in the hospitality industry. This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness.

Course Units:

• BSBTWK201 Work effectively with others
• SITHIND006 Source and use information on the hospitality industry
• SITHIND007 Use hospitality skills effectively
• SITXCCS011 Interact with customers
• SITXCOM007 Show social and cultural sensitivity
• SITXWHS005 Participate in safe work practices
• SITHIND005 Use hygienic practices for hospitality service
• HLTAID011 Provide First Aid
• SITHFAB021 Provide responsible service of alcohol
• SITHGAM022 Provide responsible gambling services
• SITHFAB025 Prepare and serve espresso coffee
• SITXCCS007 Enhance customer service experiences

Entry Requirements:

• Basic computer skills and access to a desktop or laptop with sufficient internet speed to undertake online studies.

Course Duration:

Up to 12 months

Start Dates:

Monthly intakes commencing July 2023.
Please enquire for more information.

Course Fees

Please see Price Lists in the bottom footer under ‘Quick Links’.
This course is also available for domestic high school based student delivery – enquire for more information on exclusive school prices to [email protected]

Possible Career Outcomes:

Bar Attendant

Food & Beverage Attendant

Catering Assistant

GeSS Education in affiliation with our key RTO partner:

This qualification will be delivered by GeSS Education on behalf of our partner RTO, Fraser Coast TESS (provider code 1826), under a third-party arrangement. Fraser Coast TESS will issue your qualification upon successful completion of your course. Please see Terms & Conditions within Student Handbook for further details.

ENQUIRE NOW to find out if you are eligible for government funding for this course

To enquire please fill in the form and we will be in touch soon.

Level 8, Australia Fair, 36 Marine Parade, Southport QLD 4215

07 5559 1605