Take the first step towards an exciting career!
In today’s competitive workplace, you need your skills and experience to stand out from the rest. At GeSS Education your course will cover key skills that can be used across a broad range of industries and sectors. You’ll be mentored by some of the Education Industry’s best.

Not only will you have the opportunity to gain credit into further studies with leading universities, but also give your future job prospects a competitive edge!

So, take the first exciting step. You have our full support to help you achieve your career goals!
We look forward to supporting you throughout this wonderful journey.

Best wishes,
Cristine Russell

Browse courses by study area

SIT50416 Diploma of Hospitality Management

GeSS Education offers an INTERNSHIP for this 2-YEAR program*

*Students must successfully complete their units prior to undertaking internship

This highly specialised course is only offered face-to-face at our Gold Coast Campus at Australia Fair, Southport. Over a 2-year period you will be skilled in the following areas that can lead to work within the Hospitality Industry e.g. restaurants, resorts, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops – either in Australia or overseas:
• Management skills – manage meetings, conflict, diversity in workplace, staffing, financials, and budgets
• Administration skills – complex spreadsheets, presentations, production of business documents, interpret product information, and monitor work operations
• Customer service skills
• Develop and plan conference programs, in-house events, or functions
• Provide responsible service of alcohol (RSA)
• Provide responsible gambling services
• Prepare and serve espresso coffee
• Many more
GeSS Education are dedicated to you being work ready. Therefore, this course includes a 24-week INTERNSHIP. We will coordinate your placement within Gold Coast and South-East Brisbane region. During your internship you will attend College at least once a week for reflection of duties, extra tutorials, further skills development – anything you require to ensure your internship runs smoothly and you leave a lasting positive impression on your industry supervisor.
Limited spots available for this specialised course.


Units of Competency:

• BSBDIV501: Manage diversity in the workplace
• BSBMGT517: Manage operational plan
• SITXCCS007: Enhance customer service experiences
• SITXCCS008: Develop and manage quality customer service practices
• SITXCOM005: Manage conflict
• SITXFIN003: Manage finances within a budget
• SITXFIN004: Prepare and monitor budgets
• SITXGLC001: Research and comply with regulatory requirements
• SITXHRM002: Roster staff
• SITXHRM003: Lead and manage people
• SITXMGT001: Monitor work operations
• SITXMGT002: Establish and conduct business relationships
• SITXWHS003: Implement and monitor work health and safety practices


• SITXFSA001: Use hygienic practices for food safety
• SITHIND004: Work effectively in hospitality service – 36 shifts required
• SITTTSL002: Access and interpret product information
• BSBADM502: Manage meetings
• BSBRES411: Analyse and present research information
• SITXCOM004: Address protocol requirements
• BSBITU312: Create electronic presentations
• BSBITU306: Design and produce business documents
• BSBITU402: Develop and use complex spreadsheets
• SITHFAB002: Provide responsible service of alcohol
• SITHFAB005: Prepare and serve espresso coffee
• SITHGAM001: Provide responsible gambling services
• SITXMGT003: Manage projects
• SITEEVT006: Develop conference programs
• SITEEVT005: Plan in-house events or functions

Entry Requirements:

• Year 10 High School certificate or equivalent OR
• Certificate IV in a relevant qualification OR
• Mature aged student with relevant workplace experience
• English level: IELTS 5.5 or equivalent
• Basic computer skills and access to a desktop or laptop with sufficient internet speed to undertake online studies.

Course Duration:

Classroom based: 24 months (includes 24 weeks Internship and 10 weeks break time)

Start Dates:

Enquire now about intakes

Course Fees – Domestic:

Enrolment Fee: AUD $200
Material/LMS Fee: AUD $200
First Tuition Payment: AUD $500
17 x Monthly Payments: AUD $500
Total Cost: AUD $9,400

Possible Career Outcomes:

Hotel Assistant Manager

Average salary $70,878 per year*

Coffee Shop Manager

Average salary $60,209 per year*

Assistant Resort Manager

Average salary $68,550 per year*

*Source: https://au.indeed.com/

Your pathway to an Australian University

This course is a great pathway opportunity for any student wishing to academically prepare for university as well as gaining practical preparation for the work environment.

GeSS Education in affiliation with our key RTO partner:

This qualification will be delivered by GeSS Education on behalf of our partner RTO, Trade and Occupational College of Australia (TOC Australia) Provider code 32407, under a third-party arrangement. TOC Australia will issue your qualification upon successful completion of your course. Please see Terms & Conditions for further details.
Study Loans also available
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Australian University partner includes:


To enquire please fill in the form and we will send you further information and an enrolment link. If you wish to package with a University offer, please let us know in the message section.

Level 8, Australia Fair, 36 Marine Parade, Southport QLD 4215

07 5559 1605