Take the first step towards an exciting career!
In today’s competitive workplace, you need your skills and experience to stand out from the rest. At GeSS Education your course will cover key skills that can be used across a broad range of industries and sectors. You’ll be mentored by some of the Education Industry’s best.

Not only will you have the opportunity to gain credit into further studies with leading universities, but also give your future job prospects a competitive edge!

So, take the first exciting step. You have our full support to help you achieve your career goals!
We look forward to supporting you throughout this wonderful journey.

Best wishes,
Cristine Russell

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SIT50122 Diploma of Travel and Tourism Management (CRICOS Code 110393G)

Take your career in travel and tourism to the next level with this advanced-level course that will qualify you to work as a travel or tourism manager.
You will be able to operate independently, take responsibility for other staff and execute a broad range of operational decisions. This diploma course provides the skills to manage budgets, manage people, plan e-marketing strategies and sell products and services in the tourism sector.
Our teachers have experience working in the industry so they can train you effectively in leadership, communication, technology and finance matters.
Upon completion, you’ll have the qualifications to work as a tour operations or travel agency manager, and will also give you the foundation skills to progress to further study in the industry.

This course will give you the high-level communication and technical skills that you need to manage a travel or tourism business. Apply NOW!!!

The units in this Course are:

Core units:

• BSBTWK501: Lead diversity and inclusion
• SIRXOSM007: Manage risk to organisational reputation in an online setting
• SITTIND003: Source and use information on the tourism and travel industry
• SITXCCS015: Enhance customer service experiences
• SITXCCS016: Develop and manage quality customer service practices
• SITXCOM010: Manage conflict
• SITXFIN008: Interpret financial information
• SITXFIN009: Manage finances within a budget
• SITXFIN010: Prepare and monitor budgets
• SITXHRM009: Lead and manage people
• SITXMGT004: Monitor work operations
• SITXMGT005: Establish and conduct business relationships
• SITXWHS007: Implement and monitor work health and safety practices

Elective units:

• SITTTVL001: Access and interpret product information
• SITTTVL002: Provide advice on international destinations
• SITTTVL003: Provide advice on Australian destinations
• SITTTVL004: Sell travel products and services
• SITTTVL005: Prepare customer quotations
• SITTTVL006: Book tourism products and process documentation
• SITXMGT006: Manage projects
• BSBESB406: Establish operational strategies and procedures for new business ventures
• BSBPEF502: Develop and use emotional intelligence
• BSBPEF501: Manage personal and professional development

Entry Requirements:

• Year 10 High School certificate or equivalent OR
• Certificate IV in a relevant qualification OR
• Mature aged student with relevant workplace experience
• English level: IELTS 6.0 or equivalent
• Basic computer skills and access to a desktop or laptop with sufficient internet speed to undertake online studies

Course Fees:

Please see Price Lists in the bottom footer under ‘Quick Links’.
This course is also available for domestic high school based student delivery – enquire for more information on exclusive school prices to [email protected]
Please refer to GeSS Education International Price List

Start Dates:

Intakes commence the first Monday of each month

Course Duration:

Classroom Based:
72 weeks
Online Based:
72 weeks (only available to Domestic or off-shore International students)

Possible Career Outcomes:

GeSS Education SIT50116 Diploma of Travel and Tourism Management-02

Hotel Manager

GeSS Education SIT50116 Diploma of Travel and Tourism Management-04

Tour Operations Manager


Theme Park Attendant


Tour Guide

Fast-Track option available if required – please enquire as to eligibility criteria.

Your pathway to an Australian University

This course is a great pathway opportunity for any student wishing to academically prepare for university as well as gaining practical preparation for the work environment.

GeSS Education in affiliation with our key RTO partner:

This qualification will be delivered by GeSS Education on behalf of our partner RTO, CBC Institute (Provider code 0095), under a third-party arrangement. CBC Institute will issue your qualification upon successful completion of your course. Please see Terms & Conditions within Student Handbook for further details.

Australian University partner includes:


To enquire please fill in the form and we will send you further information and an enrolment link. If you wish to package with a University offer, please let us know in the message section.

Level 8, Australia Fair, 36 Marine Parade, Southport QLD 4215

07 5559 1605